Useful Information

Policies

Additional drivers must qualify with a valid driver's license in their own name. There may be charges for additional drivers .

After hour returns - Park vehicle in front of location, lock all doors, and insert vehicle keys into after hour drop slot.

Loss Damage Waiver (LDW) is optional. Cost is $39.99/day. Supplemental Liability Insurance is optional at a cost of $12.99/day. Renter is required to show proof of full coverage insurance at the time of rental.

Driving is restricted to the following states: AK. Winter travel to Fairbanks, AK is not recommended as the vehicles are not equipped to handle extreme cold weather. Vehicles must be returned to the location from which they were rented, unless prior authorization has been given by the rental car company at the time of the reservation that the vehicle can be returned to a different location. Vehicles are NOT allowed into Canada or the lower United States. No off-road driving is permitted.

A major credit card in the renter's own name must be presented at the time of pick-up. At the time of rental, an authorization hold will be secured on the credit card provided, to cover the estimated rental charges and any additional charges that may be incurred. These funds will not be available for your use. If authorization for the estimated amount cannot be obtained, the rental will be denied.

Debit Check Cards ARE accepted for payment at this location. Renter must pass an Equifax Credit Screening, must be 25 years of age or older and present a RETURN AIRLINE TICKET. Debit Card Customers may only rent or drive Economy through Mid-size SUV’s. Debit Check Cards are NOT accepted for payment on Standard, Full or Premium SUV’s Trucks. Customers must contact the location directly for information regarding the use of a Debit Check Card to rent a vehicle. Phone Number: (907) 276-2855. Prepaid Credit Cards, Gift Cards, Cash and the small key ring credit cards are NOT accepted for payment at this location.

At time of rental, an authorization hold will be placed on credit/debit card for estimated rental amount Plus $500 for Major Credit Cards and Debit Card users. These funds will not be available for your use.

When the renter chooses to receive Frequent Flyer miles, we will collect a Frequent Flyer surcharge, not to exceed $1.50 per day, at the time of rental to offset a portion of the annual cost of participation in the Frequent Flyer program.

Reservations will be honored for 4 hours after the original scheduled pick up time, unless the location has closed for the day. If vehicle is not picked up, reservations will be cancelled.

Non-Smoking Fleet

Pick up and return service available for Merrill Field, Lake Hood, Bus, Train, and area Hotels and Motels. 8:00am to 6:00pm 7 days a week.

Return vehicle with a full tank of gas to avoid refueling charges.

For rentals 30 days or longer, the customer must return the vehicle for maintenance or to renew the contract every 30 days to the location.

A valid drivers license in the customers own name must be presented at the time of pick up. Minimum age is 21 on all vehicles; please see special Vehicle Requirements. Renters under 25 may be subject to an additional fee.

Any changes to the reservation or rental may result in a change of rate or additional fees.

Customer must be 25 years of age or older to rent or drive Truck and SUV type vehicles. Animals are NOT allowed in vehicles unless required due to disability reasons.

Studded Snow Tires are available for rent at this location for an additional charge. Supplies are limited. Details are available at the rental counter.